ITIL V4 Foundation Course

The course fee includes an official PeopleCert exam voucher.

ITIL (Information Technology Infrastructure Library) helps you simplify and enhance the efficiency of digital service delivery. The methodology includes 34 practices developed based on internationally recognized best practices.
During the course, participants will gain essential knowledge on how businesses can generate valuable outcomes through one of the world’s leading methodologies and the effective delivery of digital services.

Who is this training for?

The training is designed both for professionals working in digital technologies and for business decision-makers. The collaboration between these two roles is essential for generating valuable outcomes through effective digital service delivery.

Alongside the theoretical part, the training includes practical examples tailored to the Georgian business environment and is conducted entirely in the Georgian language.

Trainers

The training will be led by two trainers:
Giorgi Beridze – Certified ITIL Trainer
Zaza Javelidze – ITIL & ITSM Business Consultant

Benefits and Certification

Registered participants will receive access to an electronic study book designed to prepare for ITIL certification.
At the end of the course, a competency assessment test will be conducted — serving as a benchmark for participants’ readiness to take the ITIL V4 Foundation international exam.

Upon completion of the course, you will have in-depth knowledge of ITIL’s 7 guiding principles, 4 dimensions of service management, 34 practices, and the value chain that drives service creation.